Privacy Policy

This policy explains what information Flowers Electric ("we", "us") collects through this website and how we use it. Questions can go to joseph@flowerselectricians.com or 720-390-2077.

What we collect

Information you send us. When you use a contact form or the website assistant, we receive what you enter: typically your name, phone number, email address, city or ZIP code, the service you are interested in, and your message.
Technical information. With each form submission we record the page it came from, your IP address and your browser type, which we use to block spam and abuse.
Analytics. This site uses Google Analytics to understand how visitors use it. Google Analytics uses cookies and similar technologies and processes data under Google's own privacy policy.
Settings on your device. Your accessibility choices and recent assistant conversation are stored in your own browser so they persist between pages. You can clear them by clearing your browser's site data.

How we use it

We use your information to respond to your request, schedule and perform work, send follow-up messages about your request, and keep records of our communications. We do not sell your personal information.

Text messages

If you agree to receive text messages, we may text you about your request at the number you provided, including messages sent by autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe and HELP for help. Mobile information and text messaging consent are not shared with third parties.

Website assistant

The "Ask" assistant is an automated system. Questions you type are sent to our service provider's AI model to generate an answer. Do not enter payment details or other sensitive information in the assistant. If you choose to send your contact details through the assistant, they are added to our customer records like a form submission.

Translation and maps

If you choose a language other than English, the page is translated by Google Translate, which receives the page content. The map on our contact page loads from Google Maps only when you choose to show it.

The Google reviews on our home and reviews pages are shown by Trustindex (trustindex.io). When those pages load, your browser requests the reviews from Trustindex's servers.

Who we share it with

We share information only with service providers that help us run the website and our business (hosting, email delivery, analytics, the website assistant) and when required by law.

Keeping information

We keep request records for as long as we need them to serve you and meet our legal and business obligations.

Your choices

You can ask us to update or delete the information you sent us by emailing joseph@flowerselectricians.com. You can block or delete cookies in your browser settings.

Changes

We may update this policy. The date at the top shows when it last changed.